# **Shipping Policy** *Effective Date: May 16, 2025* ## **Delivery Options by Country** ### **1. United States** **Service Coverage**: All 50 states and Washington D.C. (excluding public holidays; orders processed Monday–Friday). #### **Standard Delivery** - **Transit Time**: 18–30 business days (mainland U.S.). For remote regions (e.g., Alaska, Hawaii), delivery may extend to 25–35 business days due to logistical complexities. - **Cost**: $30 per order. Free for orders ≥ $5,000 (automatically applied at checkout). - **Carrier**: Partnered with [Carrier Name 1], a leading logistics provider with nationwide coverage. Delivery delays may occur during peak seasons (e.g., Black Friday, Christmas) due to volume surges. #### **Express Delivery** - **Transit Time**: 7–15 business days (mainland U.S.). Remote regions: 10–20 business days. - **Cost**: $40 per order. Free for orders ≥ $5,000. - **Carrier**: Fulfilled by [Express Carrier 1], ensuring priority handling and expedited shipping. Service may be impacted by industry-wide logistics pressures during promotional periods. ### **2. United Kingdom** **Service Coverage**: All regions, including England, Scotland, Wales, Northern Ireland, and island territories (processed Monday–Friday, excluding public holidays). #### **Standard Delivery** - **Transit Time**: 18–30 business days. Island regions may experience minor delays due to ferry logistics. - **Cost**: £30 GBP per order. Free for orders ≥ £5,000 GBP. - **Carrier**: Operated by [Carrier Name 2], with a robust UK-wide network. Delivery may be disrupted by adverse weather (e.g., winter storms) or public holidays. #### **Express Delivery** - **Transit Time**: 7–15 business days. - **Cost**: £40 GBP per order. Free for orders ≥ £5,000 GBP. - **Carrier**: Executed by [Express Carrier 2], offering streamlined delivery services. Peak periods (e.g., Boxing Day sales) may cause slight transit extensions. ### **3. United Arab Emirates** **Service Coverage**: All emirates (e.g., Dubai, Abu Dhabi, Sharjah) – orders processed Monday–Friday, excluding local public holidays. #### **Standard Delivery** - **Transit Time**: 18–30 business days, subject to customs clearance (typically 3–5 business days). Delays may occur for high-security zones or restricted items. - **Cost**: AED 110 per order. Free for orders ≥ AED 18,500. - **Carrier**: Partnered with [Carrier Name 3], compliant with UAE customs regulations. Import duties and VAT are the recipient’s responsibility (see *Tax and Duties* below). #### **Express Delivery** - **Transit Time**: 7–15 business days, including priority customs processing. - **Cost**: AED 150 per order. Free for orders ≥ AED 18,500. - **Carrier**: Handled by [Express Carrier 3], specializing in rapid customs clearance and regional delivery. Promotional periods may lead to temporary delays. ## **Order Processing & Tracking** - **Processing Time**: Orders are processed within 24 business hours of confirmation, excluding weekends and holidays. Promotional periods may extend processing to 48–72 hours. - **Tracking Information**: A shipment confirmation email with a tracking link will be sent once your order is dispatched. Tracking updates may take 24–48 hours to reflect on the carrier’s system. - **Account Access**: Track orders anytime via your customer account on [Website URL]. ## **Tax and Duties** - **Pricing**: All product prices are displayed exclusive of taxes and duties (DDU – Delivery Duty Unpaid). - **Calculation**: Taxes (VAT, import duties, etc.) are calculated based on the destination country’s regulations and itemized at checkout. Customers are responsible for all fees imposed by local customs authorities. - **Confirmation**: A post-order email will request your acceptance of these terms. For duty estimates, contact your local customs office: - **U.S.**：[U.S. Customs and Border Protection](https://www.cbp.gov) - **UK**：[HM Revenue and Customs](https://www.gov.uk/government/organisations/hm-revenue-and-customs) - **UAE**：[UAE Federal Customs Authority](https://www.customs.gov.ae) ## **General Terms** - **Policy Updates**: We reserve the right to modify this policy. Changes will be posted on this page with a revised effective date. - **Disclaimers**: Delivery times are estimates and not guaranteed. Resrich Jewelry is not liable for delays caused by carriers, customs, or force majeure events (e.g., strikes, natural disasters). - **Inquiries**: For shipping-related questions, contact our Customer Service at [Email Address] or [Phone Number]. This policy ensures compliance with Google Merchant Center requirements by providing **country-specific logistics details**, **transparent pricing**, and **clear legal disclosures**.